I can feel the cold breeze at it seeps through my skin while surfing the net yesterday. I was thinking hard if I’ll be going to my crib in Makati or not. Besides, if I decided to leave that early, I’m expecting that I might not enjoy the weather to hibernate on the last day [...]
Archive for the ‘workikay’ Category
Moving on to
September 23rd, 2010 
niceykels Taguig. I never thought that I’ll end up working here. Actually, I keep on asking myself why exert my effort to surpass their recruitment process? Why.. Oh why. Looking back, I was browsing a job search engine online-just for kicks. Sending my resume to all companies that are in need of “Technical Support Representative”. Then, [...]
Posted in love sucks, realidad ni watashi, workikay 
Tags: happiness, tainted love, work 
View CommentsBroken Link
September 22nd, 2010 niceykels “We were having issues playing the file that we recorded from one of our Meetings”. So, my caller saved the file (audio file) locally. After saving it, the Website developer uploaded the file to their server and paste the source URL in ther site. Genius. The Website developer was insisting that the problem was on [...]
Hands Off
September 16th, 2010 niceykels 
“Ben, do we assist our customer’s Registry Editor to resolve their issue?” “No, tell them to contact the support specialist of the application that they wanted to configure” It’s really true that we need to unlearn everything that we know as we move in to a different contact center. I used to enjoy troubleshooting the [...]
Error 1606
July 26th, 2010 niceykels I’m not that geek or an idiot when it comes in dealing hardware and software diagnosis in the computer. Well, I’m now enjoying dealing issues when an error would appear and the only solution is to modify some system files within the registry. Actually, I received a good feedback from my customer when I managed [...]
Safe Sex or Abstinence?
July 22nd, 2010 niceykels 
Guys, we’ll have a debate about adding sex education in Elementary curriculum here in our country. Of course, I would stand in the group of those who are in favor to teach kids about sex and all that. Looking at the reality, youngsters are more experimental than the previous generation. We are more liberated to [...]
D Girl
July 3rd, 2010 niceykels 
“It’s personal, myself and I… We’ve got straightening out to do.” I got today a news today and I felt really discouraged. I’ve been trying my best yet, I think it’s not enough. All throughout my lunch today, I was actually weighing things and it’s hard.. to perk myself up. I’m a pessimist. I never stop thinking, [...]
BRAT Diet
June 17th, 2010 niceykels 
I’ve been telling myself to curb taking a lot of ATO-Authorized Time Out at work. Well, one reason is that I’m actually wanting to buy a new digital camera for myself. I love taking a lot of pictures-not mine. It’s nice to capture vivid moments around me, that’s why I do enjoy flashing in my [...]
Good Job Nicey
June 14th, 2010 niceykels 
Thank you for calling ** ***** **** my name is Nicey, can I have your name please? Terry Alright, Terry can I also have your last.. This would be my 7th time to call ** and I’m sorry if I really sound frustrated to you… Those were the words that made me nervous as I [...]
Our ASG said
April 21st, 2010 niceykels White lies won’t hurt nor can kill you.. These are the words that got stuck in my mind as our ASG (Agent Support Group) huddled our team as most of us were given an Authorized Time Out (ATO). I’m not good in building rapport in a call. Come on, I hate talking too much information [...]
Unlearning Experience
March 31st, 2010 niceykels Thank you for calling ** ***** ****, my name is Nicey. May I have your name please? I had my first call in the new account I’m currently working with. The issue I had on my call was configuring the incoming and outgoing server of my caller in her Email client-no brainer. However, as discussed [...]
It was
March 30th, 2010 niceykels March 25, 2010 Product Training Final Assessment This is it.. these are final last words that I whispered to myself the moment I woke up and prepare myself to work. I heard this from our Trainor John: “Guys, you’re only allowed to take the exam once..” I was like, oh no.. I didn’t review because [...]
Remembering the good old days…
March 21st, 2010 niceykels I’m missing my workmates in Aegis PeopleSupport. It all started when I saw our pictures in one of our get away in Quezon. I saw he who must not be named (of course) he used to be a part of my life. I can’t deny that-moving on, I also tried to take a peek on [...]
Posted in workikay Tags: cheesy, happiness, People that I follow, songs, the past, work View CommentsProduct Training Dilemma
March 15th, 2010 niceykels “Information overload” is a term popularized by Alvin Toffler that refers to the difficulty a person can have understanding an issue and making decisions that can be caused by the presence of too much information. I can’t complain, this is part of the change that I decided to take upon with. Actually, adapting with changes [...]
Dinner with my Wavemates
March 10th, 2010 niceykels After all those hassles on how to get our salaries, we managed to set a dinner after our shift. Thanks to amie, emil, rianne, seph, rob, april, and ritz for spending a time with me to pig out and loose ourselves. Haha! Most of the crazy pictures we had are available in rianne’s facebook account. [...]
