Archive for April, 2010

Our ASG said

White lies won’t hurt nor can kill you.. These are the words that got stuck in my mind as our ASG (Agent Support Group) huddled our team as most of us were given an Authorized Time Out (ATO). I’m not good in building rapport in a call. Come on, I hate talking too much information [...]

I realized that

unconsciously, we tend to forgive a person no matter how grave what they did to you. Actually, I was taking a shower (I usually do a self talk most of the time) and I asked myself how am I doing right now. The memories of my past played like a black and white movie in [...]

He said

It’s these cards and the movies and the pop songs, they’re to blame for all lies and the heartache, everything. -Tom Hansen, 500 Days of Summer I don’t have any plans of writing an angry post these days however, when I was sweeping the floor after watching the movie, I realized that I would like [...]